Guest of the Heavenly Spa by Westin^TM must be at least 18 years of age for the use of the locker rooms, fitness facilities and spa treatments. Limited treatments are available for guests under 18 with parental supervision. Please inquire at the time of reservation.

We request that all valuables are stored in your room or locker provided for you at the time of your service. The Heavenly Spa by Westin^TM is not responsible for lost, stolen or misplaced items.

All spa treatments and fitness facility prices are subject to change without notification. Our spa guest service agents will assist you with any pricing inquiries you may have at the time of your reservation.

For Reservations please contact the Heavenly Spa by Westin – Savannah at 912-201-2250.

We require 24 hours notice for changes or cancellations to individual appointments. Notification within the 24-hour period of cancellation will result in a 100% charge. No Shows will result in a full charge. Please keep in mind that arriving late for a service may require us to shorten the length of the treatment with full charges applied so as not to inconvenience other guests. (Cancellation policy for Groups vary based on contract.)

 

Prior to the start of your service, tell your therapist the areas you would like to focus on, and any areas to be avoided. During your service, let the therapist know if you feel any discomfort. Communication is the key to getting what you want out of your Heavenly Spa experience.

 

Yes, we do. Gift Certificates are a delightful way to introduce someone to the benefits of spa services, Heavenly Spa by Westin^TM gift certificates are perfect for any occasion and are available for individual treatments, spa or bridal packages or predetermined denominations. Purchase a gift card.

For your convenience, a 20% gratuity will be added to all services. Note, this gratuity is adjustable upon checkout, based on your satisfaction with services received.

 

Heavenly Spa by Westin Savannah is a cashless operation. We accept all major credit cards and Westin room charges.

 

We encourage our guests to schedule their appointments in advance to ensure your preferred treatment or therapist is available. Bookings made day of service and walk-in appointments are always welcome, based upon availability. All reservations must be secured with a major credit card and telephone number.

We request that all valuables are stored in your room or locker provided for you at the time of your service. The Heavenly Spa by WestinTM is not responsible for lost, stolen or misplaced items.

All spa treatments and fitness facility prices are subject to change without notification. Our spa guest service agents will assist you with any pricing inquiries you may have at the time of your reservation.

For Reservations please contact the Heavenly Spa by Westin – Savannah at 912-201-2250.